Faster, Smarter Service With Slack:

Streamline Team Collaboration and Reduce Costs

WATCH NOW
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ON DEMAND WEBINAR
Duration: 1 hour

For retailers large and small, customer service is now the basis of brand differentiation. Today, agents need a faster and easier way to help customers.

Join this on-demand Retail Dive webinar with Salesforce, NeuraFlash, and Nicole Leinbach, Founder of retail industry news blog Retail Minded, to learn about forward-looking industry trends and how your customer service teams can use Slack to:

  • Unlock organizational agility with a single system of engagement that integrates how work gets done
  • Transform store operations to accelerate routine processes that unlock efficiencies
  • Retain top talent and reduce turnover with intuitive and user-friendly technology
  • Win over more shoppers with real-time data from every customer touchpoint

SPEAKERS

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Lindsay Pascoe

Senior Retail Account Executive
NeuraFlash



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John Heater

SVP, Contact Center Practice
 NeuraFlash





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Alex Drinker

VP and Global Head, Retail Industry Advisors
Salesforce




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Nicole Leinbach

Founder, Retail Minded & Author, "Retail 101"
RetailMinded.com



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