Customer Engagement/Service/Behavioral Energy Efficiency/DSM

What’s driving customer engagement and behavioral energy efficiency

Climate change, rising energy prices and other factors are spurring an increased focus on energy efficiency. At the same time, utilities are implementing various resources and strategies, including new rate designs, to increase customer engagement and manage demand on the grid.

INCLUDED IN THIS TRENDLINE

Real-time pricing, new rates and enabling technologies target demand flexibility to ease California outages
NextEra’s ‘game-changing’ Real Zero emissions goal spurs questions about hydrogen, demand-side management
Avangrid works to turn electric vehicles into a grid resource in Connecticut, New York

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