The state of small business in retail

The pandemic has impacted the trajectory of small businesses, particularly squeezing stores that were deemed non-essential during periods of required closures. Now independent retailers have started to experiment with solutions that used to only be available to mass marketers or large national chains.

INCLUDED IN THIS TRENDLINE

• PayPal changes up its pricing

• Surging inflation compelling small businesses to raise prices

• Amazon launches in-store pickup, local delivery option for businesses